1. Who We Are

Gukepet provides pet supplement OEM/ODM, private label product development and pet product sourcing coordination for business customers.

Our website address is https://gukepet.com. For privacy-related questions, contact us at leo@gukepet.com.

2. Information We Collect

When you submit an inquiry or contact us, we may collect information that you voluntarily provide, including:

• Your name and business email address;
• Your company or brand name;
• Your country or target market;
• Your WhatsApp or telephone number;
• Product type, estimated quantity and project requirements;
• Messages, files and other information you choose to send us.

Our website may also automatically receive limited technical information, such as IP address, browser type, device type, referring page and access time, for website operation, security and performance.

3. How We Use Your Information

We may use the information we receive to:

• Review and respond to product and sourcing inquiries;
• Clarify specifications, packaging, quantity and target-market requirements;
• Prepare product, manufacturing, sourcing or shipment options;
• Coordinate samples, documents, inspections and order execution;
• Maintain business communication and inquiry records;
• Protect the website from spam, abuse and security threats;
• Improve our website, services and customer experience;
• Meet applicable legal, regulatory or record-keeping requirements.

We do not use inquiry information for unrelated automated decision-making or profiling.

4. Basis for Processing

Depending on your location and the nature of the communication, we process information where it is necessary to respond to your request, take steps toward a business transaction, operate and protect our website, comply with legal obligations, or pursue legitimate business interests that do not override your rights.

Where consent is legally required, you may withdraw that consent by contacting us.

5. How Information May Be Shared

We do not sell or rent personal information. Information may be shared only when reasonably necessary with:

• Selected manufacturers, suppliers or service providers involved in your project;
• Packaging, inspection, laboratory, logistics or export-service providers;
• Website hosting, form, email, security and technical-service providers;
• Professional advisers or authorities where required by law.

We share only the information reasonably needed for the applicable purpose and project stage.

6. Cookies and Website Data

This website may use essential cookies or similar technologies needed for website functionality, security, form operation and performance. Third-party services embedded in or linked from the website may set their own cookies under their respective policies.

If analytics or advertising tools are added in the future, this policy and any required cookie controls should be updated before those tools are used.

7. Data Retention

We retain inquiry and business communication information only for as long as reasonably necessary to respond to requests, manage potential or active projects, maintain business records, resolve disputes and meet applicable legal obligations.

Retention periods may vary according to the type of information and the status of the business relationship.

8. Data Security

We use reasonable administrative and technical measures intended to protect information against unauthorized access, loss, misuse or alteration. However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

9. Your Privacy Rights

Depending on the laws that apply to you, you may have the right to request access to, correction of or deletion of your personal information, or to object to or restrict certain processing.

To make a request, email leo@gukepet.com. We may need to verify your identity before completing a request.

10. Third-Party Services and Links

Our website may contain links to WhatsApp, social-media platforms or other third-party websites. When you use those services, your information is handled under the third party’s own privacy policy and terms. Gukepet does not control the privacy practices of external websites or platforms.

11. Children’s Privacy

This website is intended for business customers and is not directed to children. We do not knowingly collect personal information from children through our business inquiry form.

12. Changes to This Policy

We may update this Privacy Policy when our website, services or legal requirements change. The latest version will be published on this page with an updated revision date.